Edition: 1, 2004
Have you ever wondered how today's popular information and communication technologies (ICTs) - email, phones, faxes, video-conferencing, etc. - affect organizations? The 20 narratives are organized around 10 conceptual frameworks:
Learning and Control
The stories, based on in-depth interviews with successful professionals, are drawn from a diverse sample of high-end ICT users, including bankers, fish-farmers, high-tech producers, and marketers. The book connects theory to practice by detailing exactly how high-end practitioners make effective use of their ICTs.
Information and Communication Technologies in Action will make a useful supplemental text in any course relevant to the use of ICTs in an organizational context. Such courses might include ones on Management, Organizational Behavior, Strategy, Organizational Communication, and Technology Management.